Mission Critical Windows System Administrator
Employment Type: Full-Time
Vaxcom Services Inc. (an Xator Corporation National Security Solutions Company) is a niche provider of intelligence related support services. We are recognized experts in Intelligence Community with subject matter expertise in the areas of Technical/IT Services, Operations, and Intelligence Services.Clearance Requirement: Active TS/SCI clearance and polygraph is required.Mission Critical Windows System AdministratorThe Mission Critical Windows System Administrator shall support the day-to-day operations of the customers critical mission. This support will include the installation, configuration, maintenance, failure analysis and recovery, performance monitoring, data storage management, and information security management of mission computer systems. This position requires a blend of Windows, VoIP and LAN networking knowledge and experience in order to successfully configure and manage the critical computing environment. System administrators shall have demonstrable functional knowledge of local, distributed and clustered computing environments; to include cloud computing and virtualization environments. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.Job Responsibilities:* Responding to inquiries concerning all aspects of computer and network operation. System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical.* Troubleshooting application functionality, crash and performance* Investigate user performance and work with external teams to improve user experience* Assist customers with Tier 2 incident resolution for Linux and windows applications.* Provide remote end user desktop support* Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.* Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.* Willingness to provide initial triage, response, and notifications for incidents•Participates in special projects as required.Education & Requirements:* Ideal candidate will have a Bachelors degree with 8 years experience. Candidates with less education/experience will still be considered.Successful candidates are expected to have related experience and knowledge/understanding of:* Active Directory Administration* DNS, DHCP, DFS, LDAP* Windows 10, Server 2012, Server 2016,* Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer* Linux Operating system* Understanding of ServiceNow, NETS or other ticketing process* ITIL v3 or higherThe following knowledge/skill set is not required but is a plus:* Microsoft System Center Configuration Manager* PowerShell* Virtualization Environments (VMware, Citrix)* Profile management utilizing the VMware User Experience Management (UEM) toolset* Microsoft Exchange* Telephone/Video support* Networking* Familiarity with site specific customer and mission* --------------------------------------------------------------------------------------------------------------------Benefits:Salary - We offer competitive compensation packages with plenty of opportunity for advancement.401K Program - Full-time employees are eligible on the 1st day of the month following their date of hire. Employees are vested immediately.Paid Time Off - Vaxcom is able to offer 20 days of leave to new employees. In addition, we recognize 10 paid holidays per year; all of which are floaters and may be taken on its designated date or on any day following.