Technical Writer

Employment Type

: Full-Time


: Miscellaneous

JOB DESCRIPTION Job Title: Technical Writer Location: Field-US Function: Product Operations Position Type: Full-Time Position Level: Experienced Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential. Xactly delivers a first-of-its-kind, end-to-end platform for Revenue Operations (RevOps). Xactly pairs rich empirical data and purpose-built AI capabilities in one platform to advance the quality and scope of data-driven decision making through the revenue lifecycle. Xactly empowers growing enterprises to effectively manage their revenue generation. Xactly's Intelligent Revenue platform carries organizations through the full Revenue lifecycle by focusing on planning, territory and quota, incentives, and pipeline management and forecasting from initial strategy development through execution and prioritization of all aspects of revenue optimization. Harnessing the power of AI, Xactly's scalable, cloud-based platform combines great software with the industry's most comprehensive 16-year data set to give customers the trusted insights they need to improve sales performance and grow revenue. THE OPPORTUNITY As the Technical Writer at Xactly Corporation, you'll own all customer & partner facing product documentation including product overviews, installation and config guides, developer guides, in-app guides, release notes, newsletters, FAQs. You will be an integral part of the product management function, working closely with our product managers, engineers and customer enablement teams, to create resources to improve product adoption and the overall experience for our customers. You will be responsible for managing the documentation needs of multiple products, and work with various scrum teams to meet deadlines as per the product release dates. We are looking for you to partner with our user experience team to develop documentation guidelines and policies in line with Xactly brand requirements and ensure consistency, completeness and accuracy across articles. As a part of the process, you will be involved in the complete product development cycle and thus gain in-depth knowledge on all of Xactly's products. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we're challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships. THE TEAM Xactly Product Management is a lively, tight-knit team consisting of Product Managers, Product Marketers, and User Experience professionals. We are the innovative, forward-thinkers of the product, always collaborating and striving to discover the best solutions for our users. As a member of our team, you will work with a supportive group of people who are invested in your learning, growth, and success!

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