Operational Branch Services Officer
Employment Type: Full-Time
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
* Promotes and sells the bank's services and products while providing quality customer service.
* Adheres to the Bank's 5 points of service.
* Cross sells appropriate products and services to clients and prospects.
* Makes outbound service or sales calls via telephone and written correspondence as requested by CSM.
* Provides back-up coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts. Supports CSM in management of teller line coverage and schedules. Resolves customer problems and answers customer inquiries, ensuring superior customer service standards are maintained.
* Adheres to the Bank's policies, procedures and regulations.
* Receiving deposits, cashing checks, processing other related banking transactions with a high degree of accuracy.
* Follows security and control protocols.