Client Service Associate

Employment Type

: Full-Time


: Miscellaneous

Wedbush Securities is one of the largest securities firms and investment banks in the nation. We provide innovative financial solutions through our Private Client Services, Capital Markets, and Clearing & Execution divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized service is the foundation of our consistent growth. Our Correspondent Services Division has an immediate need for a New Accounts Associate.Responsibilities include but are not limited to:* Open DVP accounts and perform maintenance as required* Assist Correspondent clients to ensure settlement of DVP and Prime Broker away trades* Troubleshoot open fails and dkayed settlements* Research and resolve outstanding fails* Review for missing F1SA documentation and prepare or request resolutions as needed* Review unmatched confirms and contact correspondent for resolution* Communicate with correspondents and contra/brokers to resolve open issues* Train new staff or cross-train existing staff* Track and report failed trades for billing purposes* Compile monthly CTAS report and request appropriate action internally and externally with the correspondent clients* Act as a liaison and problem-solver to both internal and external contacts* Perform other duties and work on special projects as requiredExperience and Skills* Must have a Bachelor's Degree, preferably in related field* Series 7 and 63 licenses preferred* Proficiency in MS Word and Excel* Financial services industry or understanding of brokerage business is desirable* Strong organizational and time management skills with attention to detail* Highly effective problem solving and critical thinking skills* Solid verbal and written communication skills* Excellent customer service skills with the ability to thrive in stressful situations* Ability to prioritize, multi-task and meet tight deadlines in a fast-paced environment

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