VP Business Operations - Technology
Employment Type: Full-Time
Reporting directly to the CTO as part of his senior management team, this is a new role to provide the operational, strategic and financial analysis, reporting and support to enable the Engineering function to operate at maximum effectiveness.This person will bring a background of broad experience in technology, finance and ideally some strategy consultancy, at an operational level and the ability to work at a senior level, both with technology peers and cross-functionally in the business. Key will be a blend of strategy, finance, organisational, program management and influencing skills in an international environment.Major Responsibilities* Review, monitor and evaluate the operational and financial performance of all Engineering, BI and IT business units.* Manage the Engineering P&L, budgeting process, forecasting and reporting* Ensure operational planning and related systems and processes are developed, evaluated and delivered.* Interpret and evaluate function trends, including budget variance and key performance indicators, to identify and report on areas of risk and opportunity.* Manage and drive the cadence of operational and financial reporting for the function* Drive headcount / staffing plans for projects on a periodic / quarterly basis* Liaise with HR on hiring and reduction plans, track / measure org KPIs* Collaborate with TMO on tracking, measuring and completion of corporate strategic development programmes* Be the main liaison with Product, API, Applications businesses and Finance on cross-functional initiatives, budget planning, staffing allocation, project prioritization* Collaborate internally with all engineering leaders for project related activities and overall program management, ensure on-time delivery of projects and resource allocation exercises on a quarterly basis* Prepare ad-hoc board decks, Executive Leadership Team (ELT) materials* Serve as the Engineering voice in ELT forums and ensure right messaging and factual data is presented wrt Engineering initiatives* Build on and drive the sense of community within the CTO organization* Ensure practices and processes comply with regulatory policies and standard competitive practices.* Align and influence internal organizations and external partners in support of CTO's strategy and direction.* Address and provide guidance in resolution of critical and complex business, functional and operational issues.* Oversee resolution of client and partner engagement and service issues.* Support CTO to ensure adequate current and future organization capability.Reporting Lines:Reports to: CTOResponsible for: Individual contributor roleLiaison with: Peer group. Sr Director FP&A. Across all Vonage business units globally and at Executive Leadership Team levelKey Experience & Skills* Background in and thorough understanding of the software engineering environment, OKR's, metrics and processes* Advanced experience in supporting corporate or business strategies through leveraging expertise and relationships organization-wide* Advanced understanding of financial planning, reporting and analysis, and costing/profitability methodologies and processes.* Strong analytical, planning and problem-solving skills.* Excellent cross-organizational, project/program management and interpersonal skills.* Previous consulting experience, ideally in a leading strategy or top tier technology consulting firm* Experience of successfully operating in a multi-faceted role in a rapidly evolving environment* International/global experience* Ability to provide effective leadership by influencing, motivating and building support within the function and across Vonage.* Strategic thinker, able to balance operational execution through the team to meet targets, with the ability to help define and lead the direction of the business.* Excellent written and verbal communication, client relationship and analytical skills.* Strong time management, prioritisation and organization skills.Personal Profile:* Executive presence - credible, articulate and confident. Able to relate to and influence at a broad range of levels, including peer group and C-Suite.* Motivated, confident, self-sufficient and able to contribute from day one* International mindset and strong cross-cultural awareness,, able to understand and incorporate local needs and global priorities.* Able to demonstrate true leadership ability, over and above operational management capability* An approach in line with Vonage's Global Behaviours of Be Welcoming, Be Imaginative and Be Pro-active.Location: We are open on location for this role, with a preference for Tel Aviv, Israel, East Coast US or Bay Area, but remote working from other locations across US & EMEA with proximity to a Vonage office will be considered.