Analytics Services Manager
Employment Type: Full-Time
At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.What You'll Do* Work with the team on data interpretation and lead the delivery of insights to clients.* Master and apply core analytics methodologies, processes and capabilities.* Quarterback of the internal team for your accounts to ensure a successful customer engagement.* Analytical thinking, storyboarding and insights interpretation.* Manage projects and analyses to ensure timely deliverables that meet client needs.* Responsible for navigating and re-prioritizing through obstacles.* Independent presence in on-sight client meeting.* Effectively develop team members through coaching and timely actionable feedback (proven mentorship).* Build relationships with partners and clients; serve as a point person.* Understand and apply pharmaceutical marketing knowledge and experience.* Teach, train, mentor in project and client service best practices.* Support product development efforts through client services feedback loop.* Influence pharma marketers approach to multi-channel media planning, targeting, measurement, and optimizations.What You've Done* Excellent written and verbal communication skills* At least 5 years of successful client services experience* At least 5 years in an analytical role, preferably as a marketing analyst* Demonstrated experience managing projects and co-workers* Experience with pharma marketing or healthcare analytics is helpfulPerks & Benefits* Flexible PTO* Allocations for continuous learning & development* Health & wellness programsVeeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.