Pricing Analyst

Employment Type

: Full-Time


: Miscellaneous

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User Testing enables every organization to deliver the best customer experience powered by human insight. With User Testing's on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.More than 35,000 companies, including more than half of the top 100 brands in the world, have adopted UserTesting to build better products, make more informed business decisions, and deliver amazing experiences based on customer insights. Backed by Accel and OpenView, UserTesting is headquartered in San Francisco, California with offices in Atlanta, Georgia and Edinburgh, Scotland.The Pricing Strategy team at User Testing is looking for a Pricing Analyst to help drive our short- and long-term pricing strategy.As we look to continue our significant growth trajectory, you will play a meaningful role in our monetization strategy. You will help craft new pricing models and packages for current offers, develop monetization strategies for new offerings, and implement global processes to ensure successful pricing execution.The role will collaborate with cross-functional teams, including product, operations, finance, sales, and marketing, to develop comprehensive pricing recommendations presented to senior-level executives. We're looking for someone who will fully immerse in our business, draw insights from data analysis and research, and develop compelling business cases. This work will drive executive-level decisions that are core to our long-term success.This is an excellent opportunity for a highly analytical professional to get exposure to senior leaders within the company, get mentorship from the premier product, marketing, and strategy leaders.Responsibilities* Perform research and analysis to assist Product Management, Product Marketing, Sales, and Finance in making strategic pricing and packaging decisions* Develop and assemble market and industry information to identify trends and changes that can be coordinated into product planning, business strategy, and pricing activities* Jointly develop business cases with Commercialization and GTM teams to evaluate new routes, offers, and packages to market to drive growth* Present findings to key decision-makers, with the ability to translate complex analysis into actionable recommendations* Collaborate with the Data team to develop actionable dashboards and insightful analysis for self-serve use* Develop processes, procedures, and validation methods that ensure accuracy & consistency when retrieving & compiling data from multiple resources* Perform price and discount realization analysis; segment by relevant geographic, customer, and deal factors to evaluate performance, approval patterns, and support new deals* Recommend potential system enhancements to meet the changing needs of the business* Track and measure pricing KPIs, develop reporting to enable decision making on pricing performance* Assist in drafting monetization policies and guidelines to enhance top line revenueRequirements* Ability to lead change in a fast-growing organization and project manage critical company initiatives* Capture and synthesize large amounts of data into actionable recommendations and build comprehensive financial models* Network and influence with your business partners* Present comfortably to internal and external audiencePreferred Skills* 4-7 years of Pricing, Sales Ops experience within the Software industry* Strong business discernment and Expert level Excel skills* Experience supporting one or more lines of business* Experience with analytical tools such as SQL, Tableau, Periscope* Capable of leading with cross-functional teams in making sound business decisions* Bachelor's degree in business, finance, economics, or other quantitative disciplinesWhy You Should Work at UserTesting:We're honored to be named a 2020 Inc. Best Workplace, and named to Deloitte's Technology Fast 500 List, among a variety of other awards. Joining UserTesting means being part of a passionate team focused on transforming the way companies learn about their users.With UserTesting's on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Besides a great work environment and the opportunity to change the world we're also growing fast, - join us!

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