Team Leader - Encino

Employment Type

: Full-Time

Industry

: Miscellaneous



Under the supervision of the Administrative Director or Management Services Officer, act as the Team Leader for assigned area. Coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction. In addition perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsibilities Under the supervision of the Administrative Director or Management Services Officer, act as the Team Leader for assigned area. Coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction. In addition perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Qualifications Required: * Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports. * Team Building Skills to include prior supervisory experience. * Skill in monitoring complex clinician appointment schedules. * Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing priorities and deadlines. * Skill in operating a computer including work processing software and the ability to enter and maintain accurate patient appointments and schedules utilizing an on-line computer database system. * Ability to maintain equanimity in the face of resistance, indifference and hostility. * Knowledge of medical terminology. * Working knowledge of medical insurance plans and types of coverage provided. * Ability to maintain Charge Worklist in CareConnect. * Ability to maintain Charge Document Reconciliation Process. UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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