Assistant Registrar, Degree Progress

Employment Type

: Full-Time


: Miscellaneous

Business Title: Assistant Registrar, Degree Progress Unit: Student and Academic Services (Office of the University Registrar) Position type: Continuing (full-time) Stanford University has an immediate opening for a full-time Assistant Registrar for Degree Progress in the Registrar's Office, a unit within Student and Academic Services (SAS). SAS is an energetic office that supports the policies, practices, and systems used by Stanford students, faculty, and staff. This position oversees the operations of the Degree Progress team, which supports students from matriculation to graduation and serves as a central resource to academic department staff. We seek candidates who can support the vision and work of Degree Progress, as well as the mission and values of Student Affairs, outlined in Our Most Important Work. Degree Progress builds and maintains systems, policies, and processes that support and improve the experience of both students and staff in the Stanford community. The team deeply values and consistently aims to incorporate 'Equity and Inclusion,' 'Community and Belonging,' and 'Mental Health and Well-Being' into the work we do. In this role, you will: * Contribute to the University Registrar's overall functional objectives and priorities by overseeing the daily operations of degree progress functions; coordinate and oversee the hiring and work of staff (regular, temporary, fixed term) and students. * Acquire and maintain expert knowledge of key University policies and procedures relating to undergraduate, coterm, graduate/professional, and non-matriculated student populations. * Assess and assign projects, tasks, and individual work assignments for specialists/analysts, temporary staff, and student employees. * Independently review all student escalations, including exceptions to University policies and/or procedures, determine appropriate responses to complex issues, and communicate resolutions effectively to impacted parties. Guide Degree Progress staff on complex policies/procedures/student cases. * Mentor degree progress staff and/or connect staff with resources to develop professional skills; manage staff schedules. * Manage all degree progress communications, including batch communications, the Registrar's Office website content and weekly emails, and annual bulletin updates. * Oversee quarterly degree clearance process, which includes: review of all students for degree completion, sending all degree clearance related batch communications, organizing any degree clearance-related training/open labs, responding or delegating responses to degree progress/clearance inquiries and escalations, and conferring degrees. * Regularly analyze university policies/procedures related to degree progress or Office of the University Registrar; spearhead the redesign or development of policy recommendations and/or procedures to ensure compliance with established university/federal/state policies and alignment with Stanford's mission. * Acquire and maintain expert knowledge of tuition assessment; effectively troubleshoot tuition assessment issues when linked to degree progress elements, such as, enrollment and special registration status. * Interpret, uphold, and train/communicate university policies to internal and external staff and students. Consult and advise students, faculty, and others on issues involving academic policy and degree progress. Serve as a key university policy administrator. To be successful in this role, you will bring: * A bachelor's degree and five years of relevant experience, or combination of education and relevant experience * Demonstrated skills in managing and developing staff, including understanding of leadership development theories and training * Advanced understanding of higher education administration and operations of the Registrar's Office * Advanced skills in analysis and development of complex business processes and ability to translate to solutions * Ability to interpret and explain and ensure compliance with complex academic/university policies, procedures and external regulations * Expert communication skills, both oral and written. * Expert problem solving and customer service skills * Advanced experience with office applications, including experience with Microsoft Office Suite, Box, and Google Drive * Ability to work with computer applications and systems, business processes * Knowledge and embodiment of diversity and inclusion best practices; ability to work collaboratively with individuals and groups from various identities, cultures, and backgrounds In addition, preferred requirements include: * Excellent organizational skills including an ability to: oversee a wide variety of activities and processes, define pitfalls, propose and implement effective solutions, while being able to set and re-adjust often competing priorities * High level of energy, flexibility, and the ability to work independently * Skills with reporting and metrics - being able to identify important/relevant Degree Progress metrics needs, outline and effectively communicate those reporting/metrics requirements to the appropriate group, and validate data. Experience with PeopleSoft Query Manager, Tableau, and OBIEE a plus * Student development knowledge and experience in student affairs Working Conditions: Able to work evenings and weekends, as needed. COVID-19 vaccination is required. How to Apply: We invite you to apply for this position, please submit your résumé and a one-page cover letter along with your online application. Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: * Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. * A caring culture. We provide superb retirement plans, generous time-off, and family care resources. * A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. * Discovery and fun. Stroll through historic sculptures, trails, and museums. * Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information * Schedule: Full-time * Job Code: 7602 * Employee Status: Regular * Grade: I * Requisition ID: 92204

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