Case Manager - Mental Health Division

Employment Type

: Full-Time


: Healthcare - Allied Health

Job Description

Job Summary

The Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care while adhering to the mission of St. Joseph Center.  The Case Manager provides office and field based mental health and representative payee services to adults and/or older adults diagnosed with severe and persistent mental illness and often, co-occurring substance abuse disorders.


The Case Manager I’s key areas of responsibility include:  

Key Areas of Responsibility: 

  • Provide therapeutic interventions to develop life skills, including, but not limited to money management, budgeting, accessing community resources, maintaining residence, and other skills as needed
  • Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation, and prevent relapse risks

Essential Duties: 

  • Provide advocacy to deter evictions and linkage to ay needed services, such as medical/dental, mental health, substance abuse, life skills training, self-help, meaningful community activities, volunteer services, job placement, etc.
  • Implement case management plan goals emphasizing coordinated strategies for addressing mental health/substance abuse issues, relapse preventions, medication management, and any other risk factors that could impede permanent housing.
  • Provide ongoing assessment of client progress in attaining goal plans
  • Utilize a harm reduction model when working with clients
  • Provide complete documentation of all plans, disbursements and other case activities.
  • Maintain agency set productivity per DMH contract
  • Work closely with SJC clinicians in order to determine consumers’ needs.
  • Provide field visits as necessary.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.



Knowledge, Skills & Abilities:

  • Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent administrative and organizational skills. 
  • Knowledge of homeless services and resources.  Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
  • A bilingual background is a plus.
  • The position requires an ability to work flexible hours including some early mornings and evenings.


  • One to two years’ experience providing case management services to low-income individuals in a community setting with homeless or at risk population.


  • Bachelor degree from an accredited college or university in social work, human services or a related field. 

Direct Reports:

  • This position has no direct supervisory responsibilities.

Computer Skills:

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. 
  • Valid automobile liability insurance.

Additional Information

Status: Full-Time/Non-Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current 'EEO is The Law' poster as part of the application process. A link to the current poster is located here.

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