Inside Sales Representative

Employment Type

: Full-Time


: Miscellaneous

Position Summary: Sell products for various manufacturers to contractors and industrial users. Work with the inside sales and fields sales team to grow sales with existing and new customers. May act as a liaison between customers and dedicated field sales providing pricing, availability and any required customer service, ensure excellent customer satisfaction. Essential Duties and Responsibilities: (Include the following; other duties may be assigned) * Answer incoming sales calls & assist with counter sales as needed * Responsible for complete order management, including expediting and communication with the customer. * Sales order entry and purchasing of customer requirements for specific price lines * Report lost sales * Write credits in a timely manner * Attend product and training sessions * Organize and maintain product catalog library * Develop superior product knowledge and assist customers with product application * Other duties and/or projects as assigned Requirements: * Must be a self-starter with the ability to work independently and with little supervision * Must demonstrate good time management skills * Must possess strong planning, organizational and execution skills * Must have the ability to set goals and meet deadlines * Must possess excellent customer service skills * Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner * Must possess a proactive and positive team approach to problem resolution * Must have the ability to establish strong working relationships with co-workers and management * Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Basic computer skills - MS Word, Excel and Outlook

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