Retail - Demo Technician

Employment Type

: Full-Time


: Miscellaneous

Sierra Mountain Sports Retail Store - Demo TechnicianThe demo department associated with our Sierra Mountain Sports retail store is a great place to work if you like to interact with guests, have a strong attention to detail and seeking an indoor-based environment. Have fun assisting guests with their high-performance skis or snowboards while describing the specific nature of the equipment and how it performs! With employee perks like no other resort and the best skiing/riding in Tahoe, what more could you ask for?SUMMARYAssist guests through the process of renting high-performance demo equipment while providing excellent customer service in a rapid-paced work environment with continual guest contact. As a customer focused organization, a crucial part of each employee's job is to get and keep guests.Duties and Responsibilities include:1. Responsible for assisting guests to help pick out the appropriate model of skis/snowboard based on current methodologies.2. Assist guests with resort product information regarding rental packages, lessons, and other product and services they inquire about.3. Responsible for adjusting bindings to proper settings based on rental agreement information.4. Must verify all signatures and initials on liability release forms including proper signatures for minors.5. Tune and wax skis and snowboards when required.6. Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.7. Meet service level objectives and department goals as set forth by immediate supervisor.8. Flexible working hours.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (G.E.D.); or one to three months related experience and/or training; or equivalent combination of education and experience.In-House Ski/Snowboard Technician Certification.NOTE: Sierra-at-Tahoe is an EOE and Drug-Free Workplace. This job description shall not be construed as a contract for employment. Must be at least 18 years of age. A post offer background check is required.

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