Guest Arrival Concierge

Employment Type

: Full-Time

Industry

: Miscellaneous



Guest Arrival Concierge SeaWorld San Diego Guest Arrival Concierge Do you have a passion for helping others? Do you enjoy putting a smile on people's faces? Do you love making guests feel at home - even if that home covers 200 acres and is full of breathtaking attractions, shows and animals? We're looking for fun, friendly, energetic individuals to provide exceptional guest services throughout our theme parks. What you get to do: As a Guest Arrival Concierge, you'll help deliver great guest experiences from the get-go. You'll perform the highest standards of service while promoting a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will: * Resolve guest conflicts * Reunite guests with lost items * Answer multiple phone lines * Ensure guests leave with a positive and lasting impression * Administer park surveys to guests as they are leaving the park * Perform other duties as needed What it takes to succeed: * Excellent communication, interpersonal and problem-solving skills * Ability to handle confrontations with professionalism * Ability to work independently to achieve guest satisfaction * Ability to use computer systems and handle cash * Ability to lift, carry, push and pull up to 40 lbs. * Ability to work in any weather condition * Flexibility in working a varied schedule The perks of the position: As part of the SeaWorld family, you'll enjoy a fun, fast-paced environment and great teammates, as well as: * FREE park admission * Discounted park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. Go from zero to hired in nothing flat! Getting a job at Sea World is as easy as can be - you won't even have to leave your home! * Start by completing our on-line application * Receive a link to take our virtual job tryout - be sure to check your spam email * Self-schedule a 'job placement' phone call * If you meet our criteria, you'll get a job offer on the spot * Select a time to come in for on-boarding paperwork Join the team! If you're looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we're looking for you! SeaWorld is committed to the health and safety of our guests and team members. We have worked diligently with state and local health officials, outside consultants and attraction industry leaders to enhance our already strict health, safety and cleanliness standards. These protocols and guidelines will be modified based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19. <

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