HXM COE Solution Expert - Core HR/ Payroll/ Time & Attendance
Employment Type: Full-Time
What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Key Responsibilities and Tasks:
An HXM COE Solution Expert is a customer-facing role mapping product capabilities to requirements of prospects to support the selling of solutions and services. They serve as domain experts and spokesperson(s) for designated solution or product segment. Primarily responsible for pipeline growth, deal support, market development, development of content for solution- based training as well as references for additional market penetration.
An HXM Solution Expert has an in-depth understanding of specific HXM SAP solutions, relative to features and functionality, business impact and value, competitive positioning and implementation-related topics.
The HXM COE Solution Expert takes ownership of key activities during the 'awareness and (re)consider' phases of the customer lifecycle.
The HXM COE Solution Expert is also responsible for demand generation, solution/LoB pipeline build strategies and development of scale initiatives resulting in increased solutions/LoB pipeline, revenue and an elevated SAP leadership position in the solution/LoB segment. Executes solution/LoB segment functional business plans integrating functional and financial objectives.
In addition, may provide focused, senior, strategic support to sales and the VAT during the 'evaluate and select' phases of the lifecycle, extending the solution expertise of the team, where needed.
Area 1: Identification, development, and execution of sales strategies and programs; act as key expert in SAP's solutions/LoB portfolio and serve as a primary conduit between Solutions Management, Global and Regional LoB/ ISG and field sales organizations to oversee, influence and track the execution of key LoB /solution field sales priorities. Interact with other members of the VAT (Presales, IVE, CCO) to ensure a consistent approach is followed and synergies are identified and taken advantage of.
Area 2: Lead and execute the GTM plans for the solution/ LoB; contribute and validate high-quality business plans which clearly articulate solution/ LoB strategy, GTM activities and key execution steps. This could include areas such as: enablement, launches, ramp-up, solution strategy and roll-in, pricing, investment cases, M&A, strategic partnering. Demonstrate the ability to provide a customer with a roadmap from their current IT environment to a Cloud environment. Ensure an effective transition to the Services and BTS organizations as needed. Maintain a post sales relationship with the account as it relates to implementation phase, and as a starting point of new demand generation for a new sales cycle
Area 3: Drive solution/LoB credibility to influence the markets opinion of SAP's solutions offerings; devise solutions strategies in targeted sales cycles. Devise comprehensive strategies to engage partners in areas such as business development, packaged solution development and solution/LoB cross-selling. Package tactical sales plays tailored to specific target segment and positioning - considering product lifecycle and adoption. Act as trusted advisor for customers; both internally and externally, role model SAP's values. Help customers become best run businesses in their industry.
Tasks: Provide standardized approaches for value based sales activities for focus solutions/LoB. Enable the field and support roll -out of new field training; conduct in class training for specific solutions/ LoBs and contribute to e-learning content; coach and mentor internal customers on our products and solutions and how to position them with our clients. Provide on demand access for solution/LoB specific expertise; engage with customers on a case by case basis. Maintain awareness of implementation issues and factor this knowledge into all activities and materials.
Experience & Educational Requirements:
> Professional experience with large, multi-national software/IT organizations and with a demonstrated expertise of at least one solution segment/LoB (e.g. through Solution Management, Sales, Consulting or Business Development roles).
> SAP product experience and/or 8-15 years prior relevant solutions/LoB experience.
> Working knowledge of Cloud in the B2B environment.
> Working knowledge of cloud, Hosted Services, and SaaS/ PaaS models, cloud -based commerce/ business networks.
> Viewed as solutions/LoB expert across SAP, capable of leveraging an extensive network on behalf of SAP resulting in pipeline and revenue growth.
> Proven track record of success in the selected solution/ LoB area. Customer facing experience.
> Fluency in English, any other language an asset.
> Fluency in the language of local markets desirable.
> Prior sales experience in Canadian and/or Western United States markets an asset.
> Deep working knowledge of all SAP ERP HCM components including Organizational
Management (OM), Personnel Administration (PA), Cross Application Time Sheet (CATS) and Payroll is an asset.
> Deep working knowledge of how the above interact with other capabilities of ERP Central Component (ECC) and S/4 ERP and how the HXM capabilities would interact (Intelligent Enterprise) an asset.
> Bachelor's degree (or equivalent) required, MBA or equivalent degree required from
accredited university preferred
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:305242 | Work Area: Sales Support | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - USA
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HXM COE Solution Expert - Core HR/ Payroll/ Time & Attendance
Posted Date: Sep 15, 2021
Work Area: Sales Support
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 50%
Palo Alto, CA, US, 94304
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Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
Job Segment: ERP, Payroll, Business Development, Consulting, Field Sales, Technology, Finance, Sales