Food Runner

Employment Type

: Full-Time


: Miscellaneous

ESSENTIAL JOB FUNCTIONS: * Reports to work, is in the correct uniform and on the station as indicated on the weekly work schedule. Practices positive personal hygiene and cleanliness habits during all work shifts. * Sets up the front line with the equipment, plate ware and small wares needed to effectively serve all food products. Items include, but are not limited to; serving spoons, forks, goose necks, under liners for vegetables, folded napkins for handling hot plates and Keeps station restocked throughout the shift. * Cleans large and small trays and tray stands to be ready for service. * Reads order tickets as they arrive and place onto ticket Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance and plate presentation. * Coordinates and communicates with the broil and pantry stations to correctly time and serve 'hot and cold' items to the Guest. * Garnishes finished entrees according to the specifications and procedures contained in the RCSH Recipe Book (examples: butter, parsley, lemon) and immediately trays and delivers food so that the food is served hot and sizzling. * Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the Guest is served immediately. ('Hot Food Hot, Cold Food Cold'). * Assists the server as needed to optimize the Guest's dining experience. * Carries Take Out and Delivery food items to the Bar or Host stand as needed. * Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. * Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Reports any unsafe condition, unsafe act, accidents and/or injuries to the Chef or other Manager-On-Duty. * Correctly completes closing duties at the end of each shift. Assists Chef and other kitchen personnel in accomplishing closing duties and kitchen cleanliness. * Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team. * Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests. * Performs all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet - Food Runner. * Additional duties as assigned. COMPETENCIES/PERSONAL CHARACTERISTICS: Guest First Mindset * Demonstrates a Guest first mindset, placing a high priority on the Guest experience * Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests JOB REQUIREMENTS: * Excellent Guest service skills and a strong work ethic * Understanding of proper food handling and sanitation procedures PHYSICAL DEMANDS: * While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly * Ability read, speak, write, and understand communication in English * Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 50 pounds constantly and up to 100 pounds occasionally * Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis * Must be able to communicate effectively and listen attentively WORK ENVIRONMENT: * Work is performed in a restaurant * Position involves work on afternoons, nights, weekends, and holidays, as required * Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke * Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruth's Chris Steak House is an Equal Opportunity employer.

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