AVP, Product Management - Global Service Provider

Employment Type

: Full-Time


: Miscellaneous

Want to change the way work…works? This is your moment. RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work. The Innovation team is the engine that makes RingCentral go. From Engineering to UX/UI to CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. If there's a better way to bring people together, RingCentral Innovation is finding it, iterating on it, and sharing it with the world. We're as proud of our working environment as we are of our market success. You'll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place to Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably! RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We're not just changing the nature of communication and teamwork. We're winning, together. AVP, Product Management - Global Service Provider will be responsible for driving strategy and roadmap to accelerate global service provider business at RingCentral and migrate legacy base to RingCentral platform. We are looking for a Product leader with in-depth experience in Unified Communications and Collaborations industry. You care deeply about customer experience. You understand that great products balance simplicity and robust features to solve real world problems. Saying 'no' is as important as adding new features. You also enjoy tapping the left side of the brain and quantifying your decisions by analyzing data and setting up proper measurement and reporting for each feature launched. You know how to build a team and develop a platform to onboard service providers at scale. Responsibilities: * Work closely with service providers to drive revenue through partner channel * Maintain positive relationships with sales and partners * Understand and prioritize partner and customer needs * Define features including technical requirements and user experience * Collaborate with Engineering and Operations on feature definition and development * Work with cross-functional teams on go-to-market strategy * Track and measure product adoption * Mentor team members to build a culture of excellence * Develop Partner Platform (APIs) to scale onboarding of service providers Qualifications / Requirements: * B.S. Degree in Computer Science, IT, MIS or a related field required * 12+ years of product management leadership experience * Highly empathetic with users, customers, partners, and co-workers * Effective written and presentation skills * Experience working with Global Service Providers * Ability to thrive in a fast-paced environment Bonus: * MS in Computer Science or equivalent industry experience. * Mobile Network Integration (IMS) * Experience in large scale customer migrations * Experience in launching product in International markets * Experience developing multi-tenant cloud software Benefits and Amenities: RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) * Comprehensive medical, dental, vision, disability, life and pet insurance * Flexible PTO * 401K match and ESPP * Wellness programs including virtual yoga, bootcamp, and meditation classes * Paid parental leave * Milkstork parental account * New parent gift box Say hello to the future of work. And the end of the resume black hole. We didn't create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it's free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com - and we look forward to connecting soon. About RingCentral RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It's a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. RingCentral is headquartered in Belmont, California and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-RC1

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