Supervisor - Operations Final Mile

Employment Type

: Full-Time


: Miscellaneous

PILOT FREIGHT SERVICES is seeking a full time OPERATIONS MANAGER for our NORTHLAKE IL LOCATION JOB SUMMARY:   The Operations Manager monitors all operations including, but not limited to; Process shipments,  prepare paperwork, communicate freight status and dispatch drivers for pick up. The manager will be  the primary interface between Pilot Freight Services, customers, sales, system operations and vendors  and provide quality customer service, while meeting company policies and procedures. The Manager  will provide training, complete performance reviews, and issue disciplinary action when necessary. JOB FUNCTION: - Understanding TSA regulations - Supervision Loading and Unloading trucks - Checking and getting correct scans and locations of freight - Making sure all labels go on the correct freight - Checking for and noting damages/shortages - Cleaning after shifts are over - Keep work areas organized and maintained - Learning to properly use the scanners - Making sure all freight is being scanned in and out at all times - Support other shifts as needed - Apply basic problem-solving skills - Running Reports, controlling returns process, keeping up on KPI's

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