Account Representative - Roseville
Employment Type: Full-Time
Job Title - Account RepresentativeJob Location - Roseville, CAStart A Great Career With A Great Purpose! - We are a group of industry experts with the experience and drive to turn any financial need into a reality. Our mission is to satisfy the financial needs of our consumers through respectful, compassionate and efficient service. A Baltimore-based company, Mariner Finance, with its affiliates, now features over 450 branches in 25 states throughout the United States. We work with customers to find options that are beneficial for their specific needs, which is why we are recognized as the community's consumer finance company of choice!Mariner Finance was named in the 2015 'Best Places to Work' survey, a 2016 LearningElite Winner and a 2018 Training Top 125 Winner.In This Role, You Will…* Establish and develop relationships with customers throughout their lifecycle.* Maintain customer accounts and collections through face to face or phone communication.* Conduct loan interviews; Negotiate extensions and modifications of loans, arrange payment schedules, and assess customer financial needs.* Offer the company's current product lines, including personal loans, optional credit protection products, sales finance, and more.* Perform a variety of cashiering functions, including maintenance of the branch's cash drawer, and delivers deposits to a financial institution on a daily basis.* Ensure that loan collection actions on assigned accounts are appropriate and timely and that established policies and procedures are observed.* May perform additional duties and responsibilities depending on market demand and branch staffing in order to provide consistent quality customer service.QualificationsRequired* High school diploma or equivalent required.* Minimum of two (2) years of experience working in an office environment required.* Reliable transportation required.Preferred* College degree preferred.* One (1) year of selling or collecting eperience preferred.* Two (2) years of consumer finance industry experience preferred.* Bilingual fluency in Spanish/English preferred.Physical Demands -While performing the duties of this job, the employee is frequently required to drive; sit; use hands to handle; reach with hands and arms; and talk or hear. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Salary - Base + Competitive Bonus, Benefits: Health, Vision, Dental, Basic Life, PTO and select federal holidays, 401K and company match.Additional Information -Standard Branch Hours:Monday, Wednesday, Thursday, Friday 09:00AM-05:30PM.Tuesday 10:00AM-7:00PM.Work hours are subject to change as needed by company management.Mariner Finance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion, gender identity, sex, marital status, sexual orientation, national origin, physical or mental handicap, covered veteran status, or other status protected by applicable law.