DC Service Technician

Employment Type

: Full-Time


: Miscellaneous

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Identify repair needed and follow standard operating procedures to repair based upon the need
  • Maintain inventory and stock levels for all fabrics and repair furniture kits/tools
  • Repair upholstered products stitching, panel replacements mechanism/spring repair or replacements, frame repairs buttons, as well as other components
  • Repair wood products, burn ins, color matching, panel replacement, adjustment of drawers, doors, glides as well as other components
  • Perform daily tasks refurbishing furniture to 1st quality and the finishing of goods
  • Evaluate damages and select appropriate methods of repair and/or restoration for wood furniture, leather, fabric, and upholstery
  • Order replacement parts as needed
  • Communicate any maintenance of tools, parts and hardware needed
  • Ensure appropriate disposition of damaged product
  • Contribute to improvement efforts within quality and performance measures as well as targeted levels
  • Train other technicians on special and advanced repair techniques
  • Assist team as needed to meet goals and ensure the smooth operation of the department
  • Conducts operations in compliance with OSHA standards
  • Conducts operations in a manner that promotes safety
  • Maintains a clean free from debris warehouse floor
  • Meet company standards for productivity
  • Must be available to work a flexible schedule, weekends and holidays
  • Qualifications

    Education/Experience: High School Diploma or GED equivalent. Minimum 2 years experience working with upholstery, an array of fabrics, wood furniture, leather and veneer finishes. Able to use necessary tools and equipment. Strong working knowledge of leather repairs, wood repairs including scratches, dents and splits. Equivalent combination of education and experience will be considered.

    Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs.

    Certificates and Licenses: None Required

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