QRM Senior Consultant
Employment Type: Full-Time
This position manages projects and programs to achieve an effective and reliable infrastructure to meet the goals and objectives of hospital and health plan quality oversight. Accountable for managing all phases of improvement projects including design, prioritization, staffing, development, implementation, analysis, metrics, and reporting. Prepares reports on appropriate oversight areas including patterns, trends, and organizational risk. Coordinates and delivers education, training, and communication programs. Develops program-wide templates for appropriate policies and procedures and ensures implementation for consistent programs and infrastructures across the enterprise. Functions as an expert authority to all entities in regions. At the highest level of the job family, shares in accountability of outcomes and performance for all regions and the enterprise in oversight areas and demonstrate in-depth practice, knowledge, and skills, manage projects and programs, and are accountable for the successful execution of goals that are aligned with the goals of QRM in promoting the KP National Quality Program.
Works on assignment of diverse scope.
With minimal supervision and guidance, produce analytical deliverables, including charts, graphs, descriptive and inferential statistics, and narrative interpretive summaries of performance.
Assists the Senior Manager or Director in developing and executing goals that promote the success of overall QRM goals. Performs analysis to establish priorities for improving care delivery. Produces technical or professional work deliverables. Collaborates with peers, superiors, staff and regional stakeholders to influence regional strategies and goals for care delivery and analytical deliverables. Leads the development and implementation of key care delivery and analytical deliverable strategies at KP. Builds buy-in from internal and external key constituencies.
Monitors project milestones and reports on progress.
Identifies and escalates barriers to milestone achievement and recommends strategies to reduce or eliminate barriers.
Establishes and maintains effective working relationships with national and regional groups.
Participates on regional or national work groups.
Ensures customer service orientation both internally and externally.
Coordinates appropriate training in areas of expertise.
Plans and facilitates meetings, including agenda planning, minutes, follow-up, tracking, and timelines.
Consider appropriate computer skills necessary to perform job.
Liaison with KPIT to assure concordance of analytical deliverables with emerging information strategy.
Minimum five (5) years of related experience.
Bachelor's degree in related field, OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Thorough knowledge of policies, practices and systems.
Complete understanding and application of principles, concepts, practices, and standards.
Full knowledge of industry practices.
Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
Consider clinical expertise needs.
Must be able to work in a Labor/Management Partnership environment.
Primary Location: California,Oakland,Ordway Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Job Category: QA / UR / Case Management Department: Po/Ho Corp - SVP & Governance - 0308 Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
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