Technical Writer II (P2)

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



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Duration:0-18 month(s)

Description/Comment:***ONSITE WORKER ONLY**** NOT OPEN TO REMOTE!!!!

Instructional Designer/Technical Writer
P2- Technical Customer Support
*** develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 *** systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
We are seeking a dynamic, self-motivated candidate with a passion for training to join our team! In this role you will design, develop, coordinate, and deliver industry leading training to end users and support personnel.
Responsibilities:
Develops technical training programs and support materials for chemistry, immunoassay and automation for customers or service personnel.
Utilize principles of instructional design in course development projects.
Apply different adult learning styles and modalities to eLearning instruction
Compliance with all safety, quality and regulatory requirements such as: ISO, GMP and FDA. Deliver training to internal employees and customers for set up, operation, calibration, quality control, maintenance, and troubleshooting.
May be responsible for other projects and responsibilities as assigned.
Course Curriculum Development
Utilize principles of instructional design in course development projects.
Use development content tools (Articulate, Camtasia, Storyline) to create effective and engaging e-learning.
Analyze and synthesize information from multiple sources to prepare a variety of e-learning training content.
Write coherent and engaging content.
Design and develop training materials including: storyboards, participant and instructor guides. All materials will be based on content and specifications provided by subject matter experts.
Recommend appropriate and innovative solutions, and complete the design and development of all web-based, virtual, on-the-job and classroom materials. Build a plan into each learning project for evaluating the successful achievement of training outcomes.

Requirements:
Bachelor's degree in Clinical Laboratory Science, Biomedical Engineering or related field with 2+ years of experience or Masters degree in field with 0-2 years of experience
Previous experience in the Biotechnology/Life Sciences industry or in a Clinical laboratory will be an advantage.
Proven excellence in oral and written communication.
Technical aptitude to comprehend technical product training content
Aptitude for crafting and developing training material.
Proficient in simplifying complex technical documentation into concise, user-friendly e-learning training content.
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint).
Ability to learn and teach sophisticated ideas quickly, accurately, and effectively.
Excellent organizational, interpersonal, and problem-solving skills.
Demonstrated ability in and dedication to continuous process improvement.

Additional Job Details:***ONSITE WORKER ONLY**** NOT OPEN TO REMOTE!!!! MUST HAVE: 2+ YEARS IN MEDICAL DEVICE / CHEMISTRY /IMMUNOASSAY TECHNICAL WRITING EXPERIENCE MUST HAVE : 5+ years experience developing technical training programs for medical device companies (work or school experience would apply in total years). Job Requirements: Bachelor's degree in Clinical Laboratory Science, Biomedical Engineering or related field with 2+ years of experience or Masters degree in field with 0-2 years of experience Previous experience in the Biotechnology/Life Sciences industry or in a Clinical laboratory will be an advantage. Proven excellence in oral and written communication. Technical aptitude to comprehend technical product training content Aptitude for crafting and developing training material. Proficient in simplifying complex technical documentation into concise, user-friendly e-learning training content. Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint).

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