Household Goods Mover II
Employment Type: Full-Time
About Our Company Graebel Van Lines is the largest independent Van Line in the US and a leader in corporate and residential moving services, warehousing and comprehensive workplace solutions. Recently receiving its Women Owned Business status (WEBNC) and headquartered in Dallas, the new re-launched company is built on the legacy of the Graebel family, which began in 1950, and continued, by its recent acquisition from successful moving industry experts Vauna and Robert Peterson. We are an energetic, fast paced company looking for someone who will operate with integrity, energy and a passion for being the best. SUMMARY Effectively plan, organize, lead and control the Operations Dept. of a small size Moving & Storage Branch. Organizes required human resources and physical assets required to achieve planned objectives as defined in the Graebel Move Process. Responsible for Safety enforcement and compliance. RESPONSIBILITIES Effectively manages those reporting directly/indirectly to the position, providing communication, leadership, motivation, development, and discipline in order to promote quality performance and achievement of financial and quality objectives. Level of delegation is associated with staff/branch size. Effectively manages a contractor workforce to ensure the highest quality service to Graebel customers and achievement of operating margin objectives. This includes recruiting, retaining of workforce. Oversees all operations financial issues - minimizing claims, maximizing revenues, and controlling expenses to match established business plan. Provides for the protection, maintenance and custody of company assets through all adherence to federal, state, and Graebel safety/compliance standards by all Production staff, Operations Staff, and drivers. Ensures all household and commercial jobs are properly dispatched with appropriate human and equipment resources to ensure the highest level of quality and efficiency. Confirms all paperwork and documentation is processed in a timely manner. Understands customer expectations and particulars of job assignments are communicated to individuals performing the work. Lead the Operations department to consistently exceed the expectations of the internal customer as measured by PQC and claims ratios. Manages the Warehouse to efficiently receive, inventory, store, and deliver out customer property without claims for loss or damage utilizing delegation as appropriate. Performs other related essential duties as assigned or requested.
SKILLS, KNOWLEDGE & EXPERIENCES • Good verbal and written communication skills which can be gained with a high school diploma, GED or equivalent experience • Has proficient understanding of principles in one or more functions. Typically possesses 0 to 3 years of relevant work experience. Understanding of the Household Goods Moving Process. • Forklift Certification/Non-CDL straight truck/cube van qualified, IQM Certified • Good communication & problem solving skills with transferree and internal customers • Proficient with revenue documentation • Good customer services skills • Wrapping of domestic & international pack shipments Graebel Van Lines, LLC is an EEO/AA Employer: Minorities/Females/Protected Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Graebel Van Lines is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply online at www.graebelmoving.com