On-Site Applications Engineer

Employment Type

:

Industry

: Miscellaneous



Job Description:

The Application Engineer sees it all—design, manufacturing, installation and operation of our pumps and seals at our customers’ sites in the oil and chemical industries.  In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment.  The AE is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities and at our repair center in Rancho Dominguez, California.

Requirements

  • Review and interpret customer specifications.
  • Develop quotations that include technical information, pricing, and documentation.
  • Partner with Engineering Programs to submit records for seal and system drawings.
  • Respond to customer’s technical and logistical questions promptly and proficiently.
  • Support manufacturing staff with assembly issues, performance testing and drawing revisions.
  • Perform seal failure analysis and prepare written reports with findings.
  • Collaborate with Sales Engineering by discussing upgrades, communicating status of jobs, and participating in sales calls as needed.
  • Conduct customer training on seals, systems and basic pump operation.
  • Perform engineering analyses and project management work on assigned jobs.
Requirements:
  • B.S. Mechanical Engineering, or equivalent technical degree 
  • Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum
  • Customer Service or sales experience
  • Good organizational skills, able to establish priorities and work to specific deadlines.
  • High proficiency with Microsoft Office suite
  • Some physical activity required (e.g., walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities)

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