Senior Manager of Sales Operations
Employment Type: Full-Time
Senior Manager of Sales OperationsFaire is revolutionizing wholesale and helping local retailers and their suppliers be relevant and successful in a technology enabled era. We are a highly data-driven organization with rapidly expanding sales and customer success teams.The ideal candidate for this role will be someone who can both manage and improve our current Sales Ops infrastructure and team as well as design and build the ideal Sales Ops org for the future. This is an ideal role for someone who wants to work in a fast-paced, highly collaborative, and data-driven environment and have the opportunity to gain exposure to partnering with a variety of functions, including business operations, product, growth, and analytics. This is an opportunity to join a team where you're set up for success and play an integral role in helping us embrace hyper-growth mode!As Faire's Senior Manager of Sales Operations You Will:* Salesforce & Systems Architecture:* Help assess, define, and implement the proper Salesforce infrastructure and solutions to support our scaling sales teams* Scope out requirements and manage projects and timelines for each systems initiative* Optimize the current sales tech stack including improving the workflows currently in place with Salesforce and Salesloft and owning the diligence, selection and implementation of additional platforms* Understand end to end business processes, flow of data within and between processes, and recommend process improvements for better forecasting, territory planning, and compensation strategies* Revenue Ops:* Manage sales quotas and compensation for team of ~40 sales and success executives* Help design and iterate on compensation plans* Manage book sizes and territories across sales and success teams to ensure equitability* Management:* Lead the Sales Ops Systems team and manage a team of systems admins* Hire additional sales ops heads as needed* Partner with Head of Sales and sales leadership to develop out Sales Ops roadmap and priorities* Partner with product, business operations, sales management and data-science on a number of cross-functional initiatives to drive growthQualifications:* Salesforce (SFDC) Architecture; Certified Technical Architect or Certified Developer or willingness to obtain certification upon hire* 5+ years of experience with Salesforce, particularly Lightning* You are analytical and data-driven -- you can define KPIs and measure progress/success for your initiatives* You want to work in a fast-paced environment with constant change* You are resourceful and not afraid to roll up your sleeves* Ability and interest to work cross-functionally across product, engineering, finance and marketing teams* Knowledge of SQL strongly preferredAbout FaireFaire is an innovative online marketplace that uses machine learning to match local retailers with the makers of products that uniquely fit their stores. We are using the power of technology to connect makers and boutiques from all over the world, building a thriving community of over 50,000 small business owners.Our mission is to empower entrepreneurs to chase their dreams. We believe entrepreneurship is a calling. It's a way of life that offers people a level of autonomy and fulfillment that's become difficult to find elsewhere in our economy. Most of our customers have left behind jobs they hated to take a chance on themselves. We want to make sure their boldness and self-belief gets rewarded.This mission also extends to the way we are building the company. Every member of our team is an owner of the business and taking part in the founding process.Faire is being built for entrepreneurs, by entrepreneurs.Additional InformationFaire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.