VP of Sales & Operations


: $66,000.00 - $117,670.00 /year *

Employment Type

: Full-Time


: Sales

Manages and directs sales and operations functions to achieve volume and profit goals. Works with the sales managers to designs and recommend sales programs and sets short term sales strategies. Manages the tactical execution of the overall sales strategy set forth by the Division President with sales management collaboration. Evaluates and implements appropriate new sales techniques to achieve organic volume growth goals and volume retention goals. Works with the Division President to set the necessary goals and objectives to meet or exceed the balanced expectations of our customers, team members and stakeholders (ownership, bankers, and suppliers) for the Cardlock business unit. Works with shared service divisions to establish SLA’s that meet the needs of this business unit. Designs, implements, and leads operational functions such as customer service, billing, and internal reporting. Will participate in the creation of the annual budget and monthly forecasting. A successful leader will be an effective coach, promoter of the company culture, refine systems and practices i.e. process improvements in both sales and operations. The GM will also interact with leaders in other SBU’s as well as executive management.


  • Directs, supports, mentors, and coaches the sales manager and evaluates Sales personnel to established goals and objectives
  • Participates in the development of the sales strategy
  • Assists in customer relations by meeting with key clients, assisting sales reps with maintaining relationships, negotiation, and closing new business
  • Responsible for recruitment and training for sales, operations, and Facilities Services
  • Ensures direct reports have KPI’s established for their respective teammates and provides ongoing leadership including goal setting and monitoring of production
  • Focuses on staff development and customer experience. Consistently challenges the status quo and always seeks process improvement
  • Collaborates with other SBU’s and Shared Service groups in working toward common goals
  • Reviews and manages pipeline activity and contact content within a CRM database with the sales manager
  • Manages all reports currently in place to track staff productivity
  • Identifies, monitors and evaluates the activities and products of the competition and understands the competitions value proposition
  • Builds and maintains relationships with key customers and vendors
  • Assists in the preparation of the annual budget and forecasts
  • Establishes and measures Key Performance Indicators (KPI’s) with the team and communicates results with the Division President


  • Bachelor’s Degree in Business Administration
  • Direct B2B Sales Management experience
  • At least five years of sales management experience
  • Analytical skills
  • Prior P&L responsibility
  • At least 5 years of operations management experience

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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