Business Analyst

Employment Type

: Full-Time


: Miscellaneous

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Get your career started at eHealth eHealthInsurance has many exciting career opportunities in a number of locations, across various functions. Come join us today! Seeking a Business/Retention Analyst. The successful candidate will collect, compile, analyze and report on customer and application level data. Primary responsibilities include the identification of trends, reporting of business unit KPIs, reporting of retention level data as it relates to testing, customer journeys, etc. Will be expected to work with both quantitative and qualitative data. Key Responsibilities: Provide data analysis for retention rates across a variety of platforms and at multiple levels including carrier, product and channel Provide insights and trends related to retention, consumer and carrier data Conduct data match back analysis Measure and report on KPI including CPA, CPC, lost opportunity, etc. Establish strong cross functional relationship Prepare and present findings in presentation formats Enable monitoring and management of key processes through the creation of data driven reporting and tools. Create and maintain scorecards Support efficiencies and tracking by merging data from multiple, complex sources into a single source of actionable information Skills: Excellent mathematical and quantitative reasoning abilities Aptitude to drive clarity Structured, documented approach to analytics Experience working with quantitative mathematics including ability to calculate confidence level, error rate, etc. Excellent oral and written communication skills Solution oriented Ability to multi-task and manage deadlines Experience: BA in computer science, mathematics or related field Minimum of 1 year experience in similar role Preferred Qualifications: SQL, Snowflake & Tableau experience Capacity to work independently Microsoft Office Suite

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