Outbound Logistics Manager - 1st shift

Employment Type

: Full-Time

Industry

: Miscellaneous



Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world Role Overview The Outbound Logistics Manager will plan, schedule and coordinate departmental activities to fulfill sales orders. Meet inventory requirements and deliver manufactured products in a timely fashion. Issue written and oral instructions. Study and standardize procedures to improve efficiency of workers. Maintain a harmony amongst workers and resolve grievances. Confer with other managers in the distribution center to ensure coordination of other warehouse activities. Confer with other managers outside of the distribution center to ensure coordination of other functions such as production, inventory management and quality assurance. Maintain a safe and organized work environment. Responsible for working with Customer Service to assist in resolving issues related to order fulfillment. This role is being filled for 1st shift. What you will do * Document and maintain all warehouse procedures as they relate to a * Responsible for improving and maintaining inventory accuracy * Responsible for evaluating and planning labor for upcoming warehouse needs * Engage in the typical responsibilities of a manager requiring evaluating, organizing, integrating and delegating * Plan, direct and coordinate all activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company's policies, OSHA and government regulations * Monitor and manage all aspects of employee performance to include administering write-ups/counseling * Contain and/or reduce cost and drive productivity within the department * Cooperate in a cross-functional manner as a change agent with all departments within the Company * Perform other duties as assigned * Document and maintain all warehouse procedures as they relate to a * Responsible for improving and maintaining inventory accuracy * Responsible for evaluating and planning labor for upcoming warehouse needs * Engage in the typical responsibilities of a manager requiring evaluating, organizing, integrating and delegating * Plan, direct and coordinate all activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company's policies, OSHA and government regulations * Monitor and manage all aspects of employee performance to include administering write-ups/counseling * Contain and/or reduce cost and drive productivity within the department * Cooperate in a cross-functional manner as a change agent with all departments within the company * Perform other duties as assigned Basic Qualifications * 3-5 years of supervisory warehouse experience in a warehouse environment * Bachelor's Degree in Business Management or related field preferred * Experience with Microsoft Office Suite Programs (i.e.: Microsoft Word, Excel) and Google Office * Exceptional organizational and managerial skills. * Excellent communication skills - written, oral, reading and understanding. * Flexible to work extended hours and weekend * Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. * Ability to use judgment and reasoning skills, and determine when to escalate issues * E-commerce experience highly desired * Ability to travel if needed. Travel is minimal in this position. * Fast-paced with multi-level distractions Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding as well as gender identity, gender expression, sexual orientation, transgender status), national origin (including language use restrictions), age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of domestic violence, sexual assault or stalking or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

#06022021

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