Community Center Aide
Employment Type: Part-Time
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community.
This is a part-time position. The incumbent will work an average of 19 hours per week. Work schedule is to be determined. There is currently one (1) vacancy but this number is subject to change. Primary bilingual pay is an additional $1.01/hr, if applicable. This recruitment is open until further notice and can close at any time and without notice.
Essential Functions Include But Are Not Limited To
Under general supervision and direction of the Community Services Supervisor, oversees other part-time staff and volunteers at a City recreation facility; assists in planning, organizing, implementing, managing, promoting, and evaluating a variety of community activities and services, including but not limited to: recreation classes, day camps, community garden, senior recreation, special events, facility rental and daily facility operations. Implement and oversee recreation activities in connection with recreation services programs; perform a variety of technical support, clerical, and lead worker functions related to recreation facility and program operations; coordinate and direct the work of temporary staff and volunteers; monitor the day-to-day operation of specific programs and facilities; perform administrative duties related to assignments; and perform related work as required. Ensures safety standards, sanitary requirements and regulations governing public safety are enforced. Coordinates daily center facility operations and documentation, preparation of deposits, staff schedules, develop reports, assist in procuring contract recreation class instructors, recreation class registration information, and maintenance of center supplies inventory and equipment. Respond to public inquiries about parks, recreation and community services programs and requests for service from interested community groups and citizens. Assist in establishing and maintaining a volunteer program. Answer phones, emails, customer inquiries and perform office support. May be required to perform cooperatively in work team activities and perform other related tasks as required. Other duties as assigned.
If assigned to the Senior Mobility Program: Under general supervision, performs responsible work in the development and implementation of transportation-related programs and recreational activities designed to improve the quality of life of our senior participants; coordinate routes with program drivers to ensure participants arrive and depart from the senior center in a timely and organized manner; oversee program staff working schedules and duties; serve as back-up driver, as needed; conduct driver's training; be responsible for compliance or driver certifications and for submission of vehicles for mandated inspections and maintenance requests; communicate program information (e.g. shopping trips, activities, excursions, staff changes) to senior center staff; keep record of program participants; compile monthly reports regarding program statistics and submit to the Community Services Supervisor; compile quarterly program data for annual California Highway Patrol audit, which includes record-keeping of daily inspection reports and mileage data; schedule weekly shopping trips, monthly excursions/mini-excursions and accommodate transportation requests from senior center staff; create promotional brochures, flyers and newsletter page; address inquiries and concerns regarding the program. Depending on assignment, the incumbent may also have responsibilities specific to the following: Supervises and interacts with program participants at senior centers, or parks, and other activity locations; oversees program part-time staff; prepares promotional materials for program activities; addresses emergency/accident issues regarding patrons and facilities; meets and confers with participants and center staff regarding program policies and procedures; plans, organizes, promotes and conducts activities for senior participants; assists in the development and implementation of center goals and objectives; and performs other tasks as required. Minimum Qualifications
* Applicants must be at least 18 years of age and have education equivalent to graduation from high school or G.E.D. Two years of experience handling recreation programs and activities, including program planning, leadership, interaction with the public and strong CivicRec registration software principles. Knowledge of city facility usage, classes and special events or related experience. For Senior Mobility Program: Preferably, some experience in general transportation and driving.
* Education: Two years college coursework with an emphasis in education, recreation administration, public administration, business administration, child development, gerontology or related field or any equivalent combination of training and experience that provides the desirable knowledge, skills and abilities.
* Ability to deal professionally with customers of all ages.
* Possession and retention of a validCalifornia Class C driver's license is required
* CPR and First Aid certificates are desirable
DESIRABLE KNOWLEDGE AND ABILITIES
Knowledge of: Internet, computers, Microsoft Office, current office software applications and strong CivicRec registration software background. Strong recreation and special events programming background combined with educational techniques and customer service experience; City and agency policies, procedures, and their effective implementation.
Ability to: work in a team environment, work with children, adults, and seniors; understand and communicate effectively in English, both verbally and in writing to public and staff; use correct grammar and spelling; answer questions on a wide range of recreation subjects; handle a variety of emergency situations specific to recreation programs and facilities.
Special Working Conditions:Must be willing and able to work irregular hours, including weekends, holidays, days and evenings, on a regular basis as a condition of employment. Note:This position works a varied schedule of assigned hours, Monday - Friday, weekends, and holidays as needed, including mandatory work schedule for facility and citywide special events as needed.For the Senior Mobility program: Ability tolift up to 30 pounds.
Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable.
All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application.
Clickon the 'Apply' link located at the top of this page.New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time:Online Employment Application Guide.
The Human Resources and Parks, Recreation and Community Services Departments will review the applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring department. For additional information, please call Juan Laraat (714) 571-4259.
NOTE:Prior to appointment, a background records check and medical exam will be conducted.
The City of Santa Ana is an equal opportunity employer.If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.