Senior Innovation & Technology Analyst

Employment Type

: Full-Time

Industry

: Miscellaneous



The Position TheInnovation and Technology (IT) Department is seeking to fill two (2) vacancies for their Senior IT Analyst position. These vacancies are in two separate divisions, theApplications DivisionandtheOperations Division. The experience and skills needed are differentdepending on the division that the Sr. IT Analyst position is assigned to.Please see below for a detailed description of each division and theassignments. It is highly recommended that interested candidates read these descriptions and consider each position's responsibilities carefully before applying. Also, applicants should read the Highly Desired Qualifications for each position as well as the Recruitment Guidelines to determine whether they have the education and experience needed to qualify and be considered to move forward in the recruitment process. Applications Division: TheSeniorIT Analyst is expected to have excellent knowledge in all aspects of Enterprise Resource Planning (ERP) systems application development, or other applications of similar technical complexity, including software development lifecycle, programming, and methodologies. In addition, the successful candidate will provide advanced database support (SQL, DB procedures, triggers, constraints, and indexes) and design (both transactional and analytical). This position will provide the necessary analytical skills for the development and enhancement of integration between multiple ERP systems. Operations Division: The Senior IT Analyst position will perform advanced-level IT system administration work as part of the Operations Team. This position will also provide Windows Server and administration support for daily operations and will coordinate with team members and other groups to effectively perform general and routine requests such as backup, restores, permissions changes, patch application, and testing. In addition, the Senior IT Analyst will follow procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems and software, and support and collaborate with team members, vendors, and other technical staff on project efforts to achieve implementation plans and timelines. Work Performed Typical duties may include, but are not limited to, the following: * Perform complex system analysis and consultation in the design, development, implementation, and maintenance of enterprise wide application systems. * Act in a lead capacity over lower level Analysts and Technicians on a project basis. * Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques. * Evaluate, plan, implement and integrate new systems and current system upgrades. * When assigned to applications: Prepare and design complex technical reports through database and report writing tools. * Perform project management duties on assigned systems projects. * Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards. * Develop and produce system documentation, instructional, procedural manuals and systems architectural design. * Coordinate and conduct training for client users on assigned systems, applications, or other special projects. * Work with administration and propose enhancements to improve services, policies, and procedures. * Apply strong written and oral presentation skills when working directly with other Analysts or end users of varying technical ability and/or knowledge. * Maintain effective and professional relationships with vendors and their technical support personnel. Qualifications Recruitment Guidelines: These requirements apply to the Sr. IT Analyst position regardless of division assignment. Option I Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field. Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option II Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field. Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option III Education: High School graduation or satisfactory equivalent (GED). Experience: Eight year of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Highly Desirable Qualifications For the Applications Division: * Equivalent to a master's degree in Computer Science, Information Systems, or closely related field. * Five years of experience in developing multi-layer applications using .net c#, JavaScript frameworks (React, Angular), WebServices, Databases (SQL Server, Oracle). * Two years of experience in developing automated build scripts, automated cross-browser test scripting, load test scripting. * Three years of experience in migrating legacy applications to newer web-based technologies. * Having certifications such as Microsoft Certified Solutions Associate (MCSA) / Microsoft Certified Solutions Developer (MCSD). For the Operations Division: * Equivalent to a master's degree in Computer Science, Information Systems, or closely related field. * Five years of experience in supporting datacenter operations for multi-layered applications, including .net platform updates, IIS and webservices HTTP/HTTPS support, and Databases (SQL Server, Oracle). * Two years of experience in Microsoft Office 365 administration and Exchange Online. * Two years of experience with VMware virtual machine server administration. * Two years of experience with enterprise storage systems and backup systems * Two years of experience with software lifecycle (patching/vulnerability management) and software inventory (license tracking/compliance systems) administrative systems. * Two years of experience in developing automated scripts for operations, advanced server orchestration, or infrastructure-as-code. * Possession of Microsoft Certified Solutions Expert / Microsoft 365 Certified: Enterprise Administrator Expert / Microsoft Certified: Azure Solutions Architect Expert. Necessary Special Requirement * Possession of an appropriate, valid, class 'C' California Motor Vehicle Operator's License. * Positionsassigned to the Police Department, must pass a thorough and extensive police background prior to appointment. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process.This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: * An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) athttp://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) athttp://aice-eval.org/members/. * An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

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