Sr Workplace Strategy and Occupancy Manager

Employment Type

: Full-Time


: Miscellaneous

Sr Workplace Strategy and Occupancy Manager Job ID 33393 Posted 24-Sep-2021 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Mountain View - California - United States of America JOB SUMMARY The purpose of this position is to manage, lead and execute the delivery of large and/or regional portfolio plans, occupancy strategies and work environment solutions. Drives consistency of delivery and incorporates best practices from industry/other regions. Key partner to Corporate Real Estate's Strategy team driving vision across given region. Leads team of Workplace/Occupancy Planners and MAC coordinators and serves as key point of contact with business units for workplace solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as primary interface with Corporate RE, Business Division(s) and/or client disciplines to understand business direction and changing workplace needs. Applies workplace strategy and occupancy planning and management knowledge to forecast space requirements and develops space needs balanced against business and market conditions. Develops executable workplace strategy and occupancy plans to support the business needs, corporate objectives, and initiatives. Oversees the Space Data Management program to drive occupancy and space data accuracy and monthly, quarterly, and annual reporting and dashboards that are used to drive portfolio and occupancy strategies. Oversees the creation of occupancy plans and their alignment with business and corporate strategy. Oversees the creation of conceptual occupancy strategies that respond to the client's spatial requirements. Uses space and occupancy data to drive planning scenarios, presents solutions to business lines/end users/stakeholders, collects critical feedback, and adjusts the strategy while keeping within the corporate guidelines. Develops, maintains, and provides reports, including agreed upon critical success factors or KPIs, on measures of work environment efficiency, effectiveness, and expression. Attends Client meetings, draft meeting minutes and obtain approvals to proceed when required. Conduct interviews and discussions with the client to gather, coordinate, and synthesize project requirements, functional, operational, and cultural issues. Coordinates portfolio level solutions with team based on program data. Works with key business liaisons to develop and validate program data. Oversees preparation of migration/origination plans, schematic schedules, stack and block fit plans. Creates and implements schedules of critical path and milestone events. Serves as the primary point of contact throughout the Migration Planning Process. Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs. Establishes primary goals and objectives for the occupancy management teams. Partners with client leadership in researching, evaluating, and improving client and service delivery processes. Ensures scope of work follows the statement of work and contracted service level agreements. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Provides formal supervision to a team of employees within a regional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from 4-year college or university and a minimum of 7 to 10 years of directly related experience to the delivery of strategic planning services; or equivalent combination of education and experience. Minimum five years experience in management. AutoCAD drawing experience is required. CAFM software experience is preferred. CERTIFICATES and/or LICENSES Professional Registration in Architecture or Interior Design required. Certification in Corporate Real Estate, LEED or Facilities Management preferred. COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Solid understanding of the need for discretion when dealing with sensitive information and demonstrates the ability to act accordingly. Ability to respond effectively to sensitive issues. FINANCIAL KNOWLEDGE Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITY Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. OTHER SKILLS and ABILITIES Proficient with word processing, spreadsheet, desktop publishing and CAD/CAFM software including MS Office Suite (MS Project, PowerPoint, Excel & Visio). Thorough understanding of clients data bases systems. Ability to provide efficient, timely and reliable service to client(s). Ability to present information in an effective way. Ability to respond effectively to sensitive issues. SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more

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