Personal Care Aide - NOC Shift Lead
Employment Type: Full-Time
Great Place to Work Certified!
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Lead Personal Care Aide for the NOC shift will provide support and direction to assigned staff members, while taking an active role in the care of the Community residents and taking the initiative to confirm that the building(s) are prepared to address the general Community activities that take place in the shifts that follow.
The Lead person will be responsible for the resolution or escalation to their immediate manager of all emergency situations: They will be the point of contact with family members and emergency personnel, will make sure that the building is secured during the NOC shift, that all phone calls are properly handled, all care is provided in a professional and timely manner, and that Assisted Living and Housekeeping duties are performed as required
Essential Duties and responsibilities Include the following. Other duties may be assigned. Regular and predictable attendance is an essential function of the job.
* Support NOC caregivers as needed in any areas of their job performance.
* Take responsibility to cover caregiver responsibilities as needed.
* Confirm all resident rounds are completed before PC's shift ends.
* Train new Personal Care Aides in resident care and department operations.
* Monitor and identify additional training opportunities for PC staff and report this to your Supervisor.
* Maintain close communication with team and share all issues with Personal Care Manager or Director Of Resident Services (DRS)
* Verify that staff adheres to Company Policies and Procedures and State Regulations; teach by example.
* Monitor Resident's Service Plans and Task Sheets on a weekly basis and ensure that Care Aides understand the plans and their role in providing service.
* Interact with residents as may be required by situations presented during the shift.
* Redirect disruptive residents to prevent injury to themselves and others.
* Observe, document and communicate to PCM or DRS any physical and mental changes of condition and/or and all unusual observed resident behaviors (speech production, feeding patterns, toilet issues, etc.), to help facilitate assessment and development of care and service goals.
* Attend to routine care of resident needs per the Personal Service Plan and Task Sheets.
* Investigate family concerns regarding care and communicate to DRS or Executive Director.
* Understand, follow, and enforce all universal resident care, safety precautions and infection control practices.
* Verify Daily Task Sheets are handed in before the next shift begins.
* Walk the building with the housekeeping checklist to insure all items are completed and that the building is maintained for Community operations the following day. If the building is not ready, first take reasonable efforts to resolve the problems, and then highlight the areas for improvement on the checklist and submit to the proper personnel for resolution.
* Check both kitchens to insure safety: No wet floors, freezers are locked, stove turned off, all food has been stored properly, etc.
* Perform administrative duties as requested by PCM or DRS.
* Understand all emergency protocols and respond to emergencies per Community training standards
* This job has lead responsibility for the assigned staff. While the Lead Associate is not a manager orsupervisor, the person may provide support to staff Associates in the areas of training, correct andtimely completion of job responsibilities, assistance (as needed) in work assignments and the directionof task completion, overall resident care, and regular activity reporting to the DRS
* Communication Skills
* Ability to communicate clearly and effectively.
* Interact well with our Carlton Family - residents, family members, all staff members, futureresidents.
* Reasoning Ability
* Ability to apply common sense understanding and carry out written or oral instructions.
* Education and Experience
* Minimum high school education
* One month related experience or training
* Equivalent combination of education and experience.
* CNA preferred but not required.
* Competent in administration of Medication and how to answer all medical provider, or family,medication questions
* According to Title 22 requirements, employee must be at least eighteen (18) years of age.
* Certificates, License, Registration
* Current First Aid Certification (obtained through community)
* DOJ and FBI fingerprint clearance must be completed prior to working in community (obtained through community)
* Health screening and negative TB test, must be less than six (6) months old. (obtained through community)