CRCA Site Lead
Employment Type: Full-Time
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The Site Lead is responsible for the oversight and operational performance of a department in a temporary on-site youth residential facility. Departments assigned may include, but not limited to, Site Management, Operations, Logistics, Training, Staff Action, Workforce Operations, Data Management, Time and Attendance, Quality Development, Direct Care, Incident Report Team, Education, and Case Management. Functions as the liaison with other leads and any other onsite vendors. This position is responsible for ensuring contractual requirements and client expectations are met in their department and in the facility. Reports to the Program Director.
All services shall be provided in accordance with established standards, principles, and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which CHS is recognized.
DUTIES AND RESPONSIBILITIES:
* Manages the daily activities, which include administration, inventory and property reports, data collection and ensuring/monitoring contract performance in the assigned department.
* Provides oversight of the department to include supervision, time and attendance review and approval, employee counseling and on the job training/shadowing.
* Ensures compliance with CHS policies and procedures, state, and Federal regulations.
* Coordinates and implements internal and data reporting systems, cost controls, and management information systems for the department.
* Develops and implements systems to maintain records on employees, equipment inventories, and compliance activities.
* Coordinates the preparation of reports of expenses, special analyses, and information reports for management; presents recommendations for changes and/or improvements, and cost control.
* Participates in development, implementation, and maintenance of policies, objectives, short-and long-term planning; develops and implements projects and programs to assist in the accomplishment of established goals.
* Establishes a professional working relationship with onsite client representatives.
* Maintains supply, medical, and equipment inventory to agreed-upon standards.
* Performs miscellaneous job-related duties as assigned to ensure continuous operations.
* Provides direct supervision to Lead/ Youth Care Workers to ensure they maintain line-of-sight and enforce all clock in/out procedures.
* Ensures the supervision of assigned on-site Lead/ Youth Care Worker staff.
* Provides documentation of supervision by maintaining a supervisory log for all staff supervised.
* Completes all required documentation that pertains to this position in a timely manner that may include daily reports.
* Ensures that appropriate shelter care and line of sight supervision of unaccompanied minors by assigned staff is handled in accordance with policies and procedures.
* Supports the program director through formal or informal supervision and provides staff with ongoing feedback.
* Communicates frequently with other shelter departments and support staff regarding pertinent information about residents.
* Assists during transition and movement of children from one activity to the next and one physical location to another.
* Participates in ongoing meetings, conferences, and training programs as required.
* Helps coordinate on-site community meetings, understands group dynamics, promotes and maintains a positive peer group culture.
* Provides coverage for assigned staff as needed to meet contractual ratio requirements.
* Communicates frequently with shift supervisor.
* Provides oversight during recreation, meal time, relaxing time, and play.
* Interacts with children in an appropriate manner, including playing games or during recreational time.
* Ensures quality care for all children residents and timely response to their needs.
* Ensures that all children's needs are provided for such as protection of valuables, clothing distribution, laundry services, etc.
* Provides reports to manager regarding children's needs, activities, and documentation of time/location.
* Follow through all the disciplinary action procedures in cooperation with Human Resources.
* Ensure that all incident and grievance reports are documented appropriately and provided to the appropriate department.
* Ensure all times sheets are approved by the deadline in accordance with CHS policies.
* Review, approve and coordinate all absences requests.
* Review staffing requirements and ensure the staffing table is updated accordingly.
* Ensure Supervisor, Lead, and Youth Care Workers are engaged in youth education, to include assisting teachers and facilitating as needed.
* Responsible to provide performance evaluations in accordance with CHS policy.
* Maintain confidentiality of children and shelter operations, both on and off work (i.e. no social media postings).
* Other duties as assigned by supervisor.
* May participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems and maintain a specific level of knowledge pertaining to new developments, new task efforts, contract awards, and new policy requirements.
* Performs duties in a safe manner.
* Follows the corporate safety policy.
* Supports marketing and sales objectives and efforts as requested.
* Ensures safe operating conditions within the area of responsibility.
* Encourages co-workers to work safely.
* Identifies 'close calls' and/or safety concerns to supervisory personnel.
* Participates in and supports safety meetings, training, and goals.
* May serve and/or assist in the active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, HIPAA, Joint Commission, AAAHC, and other mandated regulations/standards.
* Maintains a clean and orderly break /work areas.
* High School Diploma.
* Minimum age of 21 years or older.
* 4 years or more of relevant experience or previous ORR Shelter experience.
* 4 years of experience leading others.
* Available to work full time hours with multiple shifts, including holidays and weekends, and on call.
* Must demonstrate experience training and leading others and adapting to diverse situations.
* Excellent presentation skills as well as oral and written communication skills.
* Proficiency with computer, common office equipment, and MS™ Office products.
* Highly proficient in Microsoft Excel™.
* Must be able to multi-task, be detail-oriented, and be organized.
* Meet the requirements of the contract for all immunizations (Emergency Task Order or Cooperative Agreement).
* Able to receive and understand detailed information through oral communication.
* Must have the capacity to adapt to diverse situations.
* Must be able to perform Emergency Behavioral Intervention (EBI) for youth in care (as applicable per contract and/or cooperative agreements).
* Demonstrate proficiency in Spanish & English (Read, Write, Speak).
* Bachelor's degree in human services or related field, with 4 years of supervisory experience.
* A minimum of 2 years of experience in child care or residential care for adolescents.
* Knowledge of government property, shipping, packing, and logistical operations.
* Experience with children in education, child welfare, or other social service setting.
* Proficiency in SharePoint™.
* Ability to ascend/descend stairs.
* Ability to lift up to 50 lbs.
* Able to withstand changing environmental conditions with weather (rain, lightning, extreme heat and winds).
* Able to withstand and manipulate through construction areas, sports fields, etc.
* Use of manual dexterity, tactile, visual, and audio acuity.
* Must be able to supervise clients indoors and outdoors throughout the entire duration of their shift period, which lasts 8 hours or more on a typical shift.
* Must be able to stand, walk, bend, or stoop for the entire duration of the shift, as necessary.
* Must be prepared and physically able to respond with appropriate protocol in a variety of dynamic supervision situations with clients.
* In a sudden or emergency event, staff must be physically able to run, jump, lunge, twist, push, pull, and assist evacuating an adolescent to safety.
* Ability to pass a medical examination to determine one's fitness to satisfactorily and safely care for youth if accommodations are required.
* Able to communicate verbally and listen for constant surveillance of children and staff activities.
Caliburn International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.