BDC / Appointment Coordinator

Employment Type

: Full-Time

Industry

: Miscellaneous



Friendly Family Owned and Operated Bob Baker Auto Group has been putting happy San Diegans in the driver’s seat for over 40 years.  Right now, we’re seeing top talents who want to make money and have fun while doing it.   We’re looking for the right personality to join our Business Development department.  Could it be you?  We hope so!  Our focus is on people and making our employees part of the family.

We’re looking for energetic and motivating self-starters who want to tailor the needs of our customers’ based on their budget and needs.  Our ideal candidate is a positive self starter who can work magic with our current incoming sales leads while providing the highest level of Customer Service. 

At Bob Baker Auto Group, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
 Every employee at Bob Baker Auto Group  is absolutely critical to its success.
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
  • No college degree necessary!
  • NO COLD CALLS!
  • Will train the right applicant
  • $15/hr base pay + commission/bonus
  • Income potential $40K - $72K per year with the right attitude and work ethic
Responsibilities
  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
Qualifications
  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen
What We Offer
  • Medical, Dental & Vision
  • 401K Plan
  • Competitive wages
  • Paid vacation
  • Growth opportunities

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