Onboarding Specialist

Employment Type

: Full-Time

Industry

: Miscellaneous



Job Summary:
Company: Artech Information Systems LLC
Position: Onboarding Specialist
Duration: 6 months with possible extension
Location: Mountain View, CA
Job Reference Code:20-33452

Top Daily Responsibilities:
Provide proactive high touch support to partners and advertisers and help them implement and onboard as we scale new formats. This includes:
  • Owning end to end partner and advertiser onboarding and reactive support
  • Developing workflows and managing daily high touch support
  • Proactively driving customer adoption by helping to map out deliverables and timelines
  • Validating and ingesting content and ensuring that it meets our policies and requirements
  • Reporting any issues and provide actionable recommendations to the advertisers and partners
  • Proactively documenting advertiser and partner feedback to share internally

Skill/Experience/Education
Mandatory/ Education
  • Bachelor's degree or equivalent practical experience.
  • Total years of experience in what industry, discipline or responsibility
  • 2+ years in online advertising, specializing in a role supporting teams, customers / partners or program management
  • Skills or processes candidates must have to be considered for role
  • 2+ years in an external customer facing support role
  • Specific Tools or Applications experience
  • Familiarity with Google Ads

Desired:
  • Experience with Internet technologies (e.g. as SQL, HTTP, JavaScript, HTML, Cookies, XML) and with system design and architecture.
  • Exceptional problem solving, project management, analytical skills
  • Experience working with internet products and technologies
  • Ability to work with minimal guidance in an unstructured environment with multiple teams and stakeholders
  • Demonstrated ability to think strategically and influencing stakeholders

Niyaz Ansari
Assistant Manager – Staffing

Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.967-3588 | Fax: 973.998.2599
Email:Niyaz.Ansari@artechinfo.com  | Website: www.artechinfo.com
LinkedIn: https://www.linkedin.com/in/niyazansari/

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About Artech Information Systems LLC
Artech is an employer-of-choice for over 5,800 consultants across the globe. We recruit top-notch talent for over 65 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us!
Want to read more about Artech?
Click here to visit our website or click on the following links to read what others are saying about us: The Wall Street JournalForbes (1)(2),BusinessWireEntrepreneurBetter Business BureauHooversDiversity Careers(1)(2)The Artech CircleNJTVOnlineThe Business Forum Show, and SIA: “Above the Crowd.”
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