Clinical Assistant I
Employment Type: Full-Time
Job Overview:Responsibilities include functioning within the Clinical Diagnostics Department to help support, organize, and prioritize workflow for the reporting team. Provide accurate technical and clinical information, test updates, and answers to questions regarding Ambry testing options, etc. to clients & other internal Ambry groups via phone and emails. Act as a liaison between reporting and all other internal departments. Additional responsibilities as designated by supervisor/manager.Duties and Responsibilities:1. Monitor and track cases through the reporting process.2. Provide accurate technical and clinical information, test updates, and answers to questions regarding Ambry testing options, etc. to clients & other internal Ambry groups via phone and emails3. Act as a liaison between reporting and all other internal departments.4. Managing and triaging emails, calls and other inquiries to GCs appropriately5. Communicate relevant results, classification updates, and basic results interpretation to clients, if necessary.Education and Knowledge:Bachelor's degree in a science field or equivalent combination of education and experience.Technical Competencies (Skill, Abilities and Capabilities):Excellent written and verbal communication skills. Technical knowledge of laboratory testing and terminology is desirable. Capability to excel within a team environment and lead a group successfully. Capability to take on additional projects with little to no supervision. Ability to communicate effectively, attention to detail, ability to cross reference information, ability to prioritize work, telephone skills, computer skills, working knowledge of standard office equipment (computers, printers fax machines, phone systems, office software and internet). Flexibility with regard to job assignments.Experience:Clinical experience and interest in genetics preferred but not required.About Us:Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community.At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. We also offer access to gym memberships, onsite food trucks, 'Lunch and Learns,' and more. Our outstanding benefits program includes medical, dental, vision, 401k, FSA, and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment.Ambry Genetics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly.