24 Hour Fitness Worldwide, Inc. Walnut Creek, CA

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FULL-TIME Part-time LOCATION 2800 N. Main St Walnut Creek CA 94597 JOB SUMMARY - The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests. ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role Class Instruction * Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology. * Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged. * Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines. * Increase member attendance through strong teaching skills and ability to connect with and motivate others. 85% Customer Service * Deliver exceptional customer services for members and guests through positive interactions before and after group session or class. * Handle member concerns or direct to appropriate club management. * Report broken equipment and maintenance needs to club management. * Recruits new members to join classes. * Start and finish group session and class on time as scheduled. * Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club. 10% Administrative * Find appropriate substitutes for group session or class coverage by following company policy and guidelines. * Maintain a strong social media presence to attract new participants to class, special events, etc. * Attend staff meetings on occasion as required. 5% Total 100% ORGANIZATION RELATIONSHIPS This position reports to the club Fitness Manager/Supervisor and interacts with all club staff, members and guests. QUALIFICATIONS Knowledge, Skills & Abilities * Knowledge of safe exercise techniques and principles. * Strong communication skills and ability to connect with a wide variety of people. * Enthusiastic and energetic approach to creating a community feel within a group session or class. * Passion for fitness and helping others achieve health and wellness goals. Minimum Educational Level/Certifications * Current approved group exercise primary certification for taught format. * High School Diploma or GED equivalent. Minimum Work Experience and Qualifications * Previous group exercise instruction experience is preferred. Physical Demands/ Environmental Conditions * Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Ability to work weekends and holidays as needed to support the business. FUNCTIONAL GROUP Group X

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