24 Hour Fitness Worldwide, Inc. Santa Ana, CA

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FULL-TIME Part-time LOCATION 1400 W. Edinger Avenue Santa Ana CA 92704 JOB SUMMARY As a brand ambassador, a Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience through varied fitness offerings leading to member retention and client acquisition and retention. ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role Service and Train Clients/Class Instruction * Work with clients one-on-one and in small and large groups to help them meet fitness goals. * Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections and teaching a fitness lifestyle. * Coach various fitness program offerings to clients and participants in-person as well as through virtual technology. * Inform clients of fitness tools available to assist them in achieving their goals. * Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress. * Demonstrate safe and proper exercise techniques to clients. * Arrive on time, prepared and enthusiastic while being attentive for every training appointment, group session or class. * Meet minimum productivity expectations servicing client sessions, group sessions and classes. * Increase member group session and class attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels. 75% Service Members * Assist in any member service activities such as fitness seminars, boot camps, body fat tables, etc. * Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle. * Deliver a positive fitness experience to members and guests through complimentary fitness assessments, live and virtual paid for and free classes. * Coach members on proper use of equipment and exercise techniques. * Recruit new members to join classes. * Start and finish class on time as scheduled. * Handle member concerns or direct to appropriate club management. * Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club. 15% Administration * Create, maintain and regularly update progress for each personal training client, following company guidelines. * Schedule personal training sessions, other appointments and administration of time using company systems. * Complete continuing education to maintain primary qualification. 10% Total 100% ORGANIZATION RELATIONSHIPS Reports to the FM and will interact with all levels of club staff. QUALIFICATIONS Knowledge, Skills & Abilities * Understand principles of physical fitness and proper exercise technique. * Ability to communicate clearly and concisely, both verbally and in writing. * Ability to adjust and operate fitness equipment. * Ability to perform a variety of exercise routines. * Demonstrate excellent customer services skills. Minimum Educational Level/Certifications * High School Diploma or GED required. * Cardiopulmonary Resuscitation (CPR) required. * Degree in a related field or current certification through at least one nationally accredited industry associations. * Specialty specific certification as required for format taught. Minimum Work Experience and Qualifications * 1+ years of experience as a personal trainer and/or group exercise instructor. Physical Demands/ Environmental Conditions * Must be able to lift 50 lbs. * Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking. Working Environment * While performing the duties of this job the team member is regularly exposed to moving mechanical parts. * The noise level in the environment is occasionally loud. * Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business. FUNCTIONAL GROUP Fitness

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